How we work
A simple, repeatable process: audit first, agree on priorities, onboard properly, then deliver every week with reporting you can read in minutes.
Our approach
Three things we hold to
Audit before advice
We look at the store before recommending anything, so the plan is built on what is actually there.
Priorities, not a wish list
Everything we find is ranked by impact and effort. The first weeks go to the changes that matter most.
Work you can see
Every week ends with a written report. You should never have to ask what we have been doing.
Step by step
From first call to weekly delivery
Step 1: Free audit call
You share your store and what is bothering you. On a 20-minute call we review it together and agree what matters most.
- 20 minutes
- Live account review
- No obligation
Step 2: Written scope
We agree which services are in scope, what the first month covers and which numbers we will watch.
- Scope
- First-month plan
- Agreed measures
Step 3: Access and onboarding
You add us as a user with limited permissions and share what we need: supplier files, brand guidelines, margins.
- User permissions
- Files and guidelines
- Kickoff
Step 4: Weekly delivery
Work ships every week against the plan, followed by a report and a re-ranked list for the week after.
- Weekly work
- Written report
- Next priorities
Week to week
What we handle once we are running
The exact list depends on your scope. These are typical recurring tasks in each area.
Amazon
- Search-term, bid and budget reviews
- Listing checks and keyword updates
- Account health and case follow-up
- Stock and pricing checks
Shopify
- Theme changes on a duplicate, then published
- Product page and conversion fixes
- App and automation upkeep
- Checks after every release
Catalog
- Supplier file processing
- Price and inventory updates
- New product setup with variants
- Backups before bulk changes
Operations
- Order processing and tracking
- Customer messages and returns
- Supplier follow-up
- The weekly report
Your side
What we need from you
To do good work, we need
- User access with the permissions agreed in the scope. Never your owner login.
- One person on your side who can answer questions and approve changes.
- Accurate product information, margins and any brand guidelines.
- A reply to the weekly report when a decision is needed.
FAQ
Process questions
What do I get from the free audit?
A free 20-minute call where we review your Amazon or Shopify account with you and point out what we would fix first. You can act on it yourself, hand it to someone else or ask us to do the work.
How long does onboarding take?
It depends on how many tasks are involved, how well they are documented and how quickly access is granted. The timeline is written into the scope before we start.
Is there a minimum contract?
It depends on the scope. Project work has a defined deliverable, while ongoing management is a recurring monthly engagement. The terms are written down before work starts.
What if my priorities change mid-month?
Tell us. The plan is re-ranked every week anyway, so new priorities move to the top and something else moves down. If the change is bigger than the agreed scope, we say so before starting.
Find out what to fix first
Book a free 20-minute audit call for your Amazon or Shopify store. You leave with a clear, prioritized list of what is holding it back, with no obligation.
Prefer email? support@vantelogoods.com